I was referred to this company a couple years ago by a family member and have been pleasantly surprised at just how helpful and genuine Thomas and his associates have been. I have had maintenance done on our unite more than once in the past couple of years (one for an issue, then a follow-up visit), and the gentlemen are always kind and professional. They were even gracious enough to recommend a plumber--months after we used their services--for some upcoming work needed on our property.
We are extremely grateful and highly recommend Solutions Heating and Air!
My wife and I team manage beltline storage & office center and one of our A/C units had an issue, we had 3 bids done and Thomas with Solutions heating & air was one of them, Their communication and follow up is the best I have witnessed in the industry. He was never in a hurry and took time to explain everything needed for the repair. I even received text when he was on his way, when it was scheduled for the repair and great communication during the whole event! if your looking for a heating & air company to trust to do quality work, great communication with integrity , trust and honesty....do not call anyone else except Solutions heating & Air in Columbia,S.C.
Thomas did a great job! He explained what repairs were needed. He took the time to listen to and answer any questions my wife and I had. I would highly recommend them to anyone.
The Wiggins Family greatly appreciates the professionalism & the 24 hour Emergency service of Solutions Heating and Air! Not only on our AC unit, but they also provided us with a portable unit until ours was fixed! Thank you so much!
By far the best HVAC company I've worked with. Very professional and humble. Thomas showed much concern in the problem and fixed it quickly. He was on time, and kept us updated on everything. I will definitely be using them again, and I would highly recommend them to anyone.
The contractor that my home warranty assigned to my claim could not complete the job for another 4 days, after we had been without air for 5 weeks. I found Solutions Heating and Air and Thomas was able to repair the ductwork the next day. He even stopped by the same day I called to ensure that he could complete the job. We even got a follow-up call the next day to make sure everything was working probably. Thank you for an amazing customer experience!
We own a rental in Columbia and the HVAC suddenly died just as it was starting to heat up. We called three vendors for an analysis and quote to do either a repair or replacement of the entire system. Solutions was by far the least expensive option. Beyond that, their service was quick, to the point, efficient and thorough. We called them Wednesday, they went out to the house on Monday, and completed the entire job by Tuesday. We were shocked that they got it done so quickly. Keep in mind, they removed all of the old duct work and hardware and equipment, and installed the new ducts and hardware IN ONE DAY. We were given a selection of products to choose from, offered professional opinions and advice and consulted during and after the job on points of interest. What an outstanding team of professionals! Highly recommended.
Excellent work. Great customer service. Great prices!
We highly recommend Solutions Heating and Air. Thomas and his team installed a new heating and air system for us. They provided a quality product and were cost effective. They provide excellent service and respond quickly. They are pleasant and knowledgeable.
Have been using Solutions now for a little over a year. Have recently installed a whole new unit too. Service has been phenomenal!!! Would refer them to anyone!!
This company is awesome our company is very pleased with Mr. Brandon he was able to answer all questions and even get our customers scheduled for a same day service awesome service
I highly recommend Solutions for your HVAC needs they are very professional and honest company. They set your appointment in a timely manner and their service is always A1!
I had my Air go out unexpectedly and I contacted Solutions, they were very accommodating, knowledgeable and professional. They were on time for the appointment and the rep had excellent customer service skills. He explained the issue and resolved it in a timely manner. It was refreshing to have this level of customer service. What can I say Solutions is the way to go from now on!!!! Thank you Solutions Heating and Air for making what was an uncomfortable situation, comfortable!!
Everyone was very nice and professional. They were very responsive to my needs and fair in pricing. Brandon explained everything very well and was on time for scheduled appointments. When my unit was installed Thomas was extremely helpful and honest when providing quotes. I recommend this company to anyone who needs Heating and Air services.
The best, on time and honest and that's hard to find now of days
RPM Midlands has done business with Solutions HVAC for years and they've always provided prompt, professional, and quality service. Solutions has even bailed us out of a few situations. Solutions has been our go-to HVAC professional, and I anticipate will be for many years to come!
This was most likely the most pleasant appliance repair visit I have ever had. Thomas arrived on time, quickly diagnosed the problem, explained the potential solutions and pitfalls associated with each and fixed the problem. He was extremely polite and at no time did I feel like he was in a hurry or impatient with my many questions. I would highly recommend Solutions HVAC and plan to use them when/if the need arises in the future.
I have been using Solutions heating and air for last two year, This team is really proffesional. They know what they are doing. Always on time. I have annual contract with them.
Thank you Ms Madison, glad we were able to get you up and running. It was a pleasure training you...lol. You are now an entry-level tech. Take care.